Privacy Policy

Privacy Policy

Last updated: April 2026

Lux Insurance Group (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and your rights regarding your information.

What We Collect

When you request a quote or contact us, we may collect your name, phone number, email address, city of residence, and information about the insurance coverage you’re requesting. If you become a client, we may also collect information required by insurance carriers to underwrite your policies.

How We Use Your Information

We use the information you share to respond to quote requests, shop coverage with insurance carriers on your behalf, provide ongoing service to our clients, and communicate with you about your policies and our services. We do not sell your personal information to third parties.

Sharing With Insurance Carriers

To provide quotes and service policies, we share information with licensed insurance carriers and their authorized representatives. These parties are bound by their own privacy obligations and applicable insurance regulations. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS / Text Message Communications

By providing your phone number and opting in to SMS communications, you consent to receive text messages from Lux Insurance Group regarding your insurance inquiry, quotes, policy service, and appointment reminders.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Rights

You have the right to request a copy of the personal information we hold about you, to correct inaccurate information, and to request deletion of information we no longer need to keep for legal or contractual reasons. To make any of these requests, contact us at 480.999.2308.

Contact

Questions about this policy? Call 480.999.2308 or use our contact page.